Introduction to Empire Today
Empire Today is a leading provider of home services and products in the United States. The company was founded in 1959 and has since grown into one of the largest flooring providers in America. With over 75 locations throughout the country, Empire Today provides customers with convenient access to quality products and outstanding customer service.
The company offers a wide range of home services, including carpet installation, hardwood flooring, laminate flooring, vinyl flooring, ceramic tile installation, window treatments and blinds. Empire Today prides itself on its commitment to providing exceptional customer service at every stage of the process – from selecting materials to installation.
One of Empire Today’s standout features is their shop-at-home experience. Customers can schedule an appointment with an expert sales representative who will bring samples directly to their homes or businesses for them to see firsthand. This eliminates any guesswork that may come from trying to match colors or textures in-store.
In addition to providing top-notch service and products, Empire Today also focuses on sustainability initiatives by offering eco-friendly options such as carpeting made from recycled materials or renewable fibers like bamboo.
Overall, it’s no surprise that Empire Today consistently receives positive reviews for its high-quality products and excellent customer service.
History and Background of Empire Today
Empire Today was founded in 1959 by Seymour Cohen, who started as a door-to-door salesman selling products such as cleaning supplies and home goods. In the late 1960s, the company began to focus on flooring sales and installation.
Over the years, Empire Today has grown significantly through acquisitions and mergers with other home improvement companies. In 1994, Empire acquired Luna Carpet, which added carpet installation to their service offerings. Then in 2007, they acquired American Blind and Wallpaper Factory, expanding their product line to include window treatments.
Today, Empire is one of the largest providers of installed home improvements in North America. They offer a wide range of products including carpeting, hardwood flooring, laminate flooring, tile flooring, vinyl plank flooring as well as window treatments such as blinds and shades.
Empire prides itself on its customer service model that allows customers to shop from home using samples brought right to their doorstep by a representative. Additionally, they have over 75 locations throughout the United States where customers can visit showrooms or schedule an appointment for an at-home consultation.
In recent years Empire has made strides towards sustainability efforts by offering eco-friendly products like bamboo floors made from sustainable materials that are both durable and stylish.
Overall it’s clear that despite starting out small over six decades ago; Empire Today has grown into a reputable company well-known for quality installations coupled with excellent customer service.
Products and Services Offered by Empire Today
Empire Today offers a wide range of products and services to meet the flooring needs of its customers. Here are some of their offerings:
Empire Today provides a broad selection of high-quality flooring products, including carpet, hardwood, laminate, vinyl plank and tile. They offer an extensive variety of colors, patterns, textures and styles to choose from.
In addition to providing flooring solutions, Empire Today also offers window treatments such as blinds and shutters. These products come in different materials like wood or faux wood options for shutters or fabric options for blinds.
Bath & Shower Liners:
Empire Today offers bath liners that can be custom fit over existing tubs or showers without needing any remodeling work done. This is a cost-effective way for homeowners to update their bathroom aesthetic without having to undergo major renovations.
If you’re looking to revamp your kitchen or bathroom cabinets without going through the expense of replacing them entirely; Empire today has got you covered with their cabinet refacing service. They will replace all doors and drawer fronts while keeping your original cabinet boxes intact.
Gutter Installation :
Apart from Flooring solutions empire today also provides gutter installation solutions that take care of rainwater runoff problems around homes which could lead to water damage if not tackled properly.
With these diverse offerings spanning beyond just flooring trends empire today reviews on Trustpilot have been very positive due largely in part because they provide quality home improvement services at affordable prices coupled with excellent customer service experience.
Quality and Durability of Empire Today Products
Empire Today is a well-known provider of flooring, window treatments, and installation services. The company has built a reputation for providing high-quality products that are durable and long-lasting. In this section, we will examine the quality and durability of Empire Today’s products.
One of the reasons why Empire Today is known for its quality products is because it sources its materials from reputable manufacturers. The company works with some of the leading brands in the industry to ensure that its customers receive top-notch flooring and window treatments.
In addition to sourcing high-quality materials, Empire Today also employs skilled professionals who install their products with precision. This ensures that each product is installed correctly, which can help extend its lifespan.
Empire Today offers a wide range of flooring options including carpeting, hardwood floors, laminate flooring, vinyl plank flooring, ceramic tile flooring among others. Each product comes with specific features such as water-resistant or scratch-resistant thus making them durable over time.
Window treatments offered by empire today include blinds shades shutters drapes & curtains which come in different styles designs colors fabrics textures among others ensuring they meet customer preferences while still maintaining durability standards
the company offers limited warranties on all its products meaning you can trust their durability. If any issues arise during installation or after delivery such as defective material or poor workmanship then customers are covered by these warranties so they don’t have to worry about additional costs for repairs/replacements etc.
customers looking for quality and durable home improvement solutions should consider choosing empire today as their trusted partner when it comes to purchasing residential carpets hardwood laminates vinyl tiles ceramic tiles window treatments like blinds shades shutters drapes & curtains becouse not only do they offer variety but also what one could best describe as value-for-money deals .
Customer Service and Support from Empire Today
Empire Today takes pride in offering top-notch customer service and support to all of its clients. From the moment you contact them for a quote, their knowledgeable representatives will guide you through the selection process, answer any questions you may have, and help you find the perfect flooring solution for your needs.
Their team of professional installers is also dedicated to providing exceptional customer service. They arrive on time, work efficiently, and ensure that your new floors are installed correctly and with care. If there are any issues or concerns during installation or after completion, they will promptly address them to ensure that you’re satisfied with the final product.
In addition to their excellent customer service during the sales and installation process, Empire Today also offers ongoing support for maintenance and repairs. Whether it’s a simple fix or a major repair job, their team of experts is always available to provide assistance.
If you have any questions or concerns about your floors at any point in time after installation, don’t hesitate to reach out to Empire Today’s friendly customer service team. They’re committed to making sure that every client receives personalized attention and support throughout their entire experience with Empire Today.
Overall, our research has found that many customers rave about Empire Today’s outstanding customer service and support. Their commitment to excellence in this area sets them apart from other flooring companies in the industry.
Cost and Pricing of Empire Today Products and Services
Empire Today offers a wide range of products and services, including carpet, hardwood flooring, laminate flooring, luxury vinyl tile, window treatments, area rugs, bath liners and shower systems. The cost of these products varies based on the type of product chosen as well as the size and complexity of the installation.
When it comes to pricing for Empire Today’s flooring products such as carpet or hardwood floors, prices are typically determined by square foot. The company offers a free in-home consultation where they send an expert estimator to measure your space and provide you with a quote based on your specific needs.
In terms of installation costs for their products like window treatments or bath liners/shower systems which require professional installation by licensed contractors hired through Empire Today – prices will vary depending on the scope of work required. For example: if you only need one room done versus an entire house renovation project for multiple rooms then expect different price quotes from them accordingly!
The average cost per square foot for carpet is between $3-$7 which includes padding but not any additional upgrades like stain resistance or odor elimination features. Hardwood floors can range anywhere from $6-$12 per square foot depending on the type of wood selected (oak being most popular) although some exotic woods may cost more.
Empire Today also offers financing options that allow customers to pay over time with interest rates starting at 0% up until 48 months depending on credit approval ratings so be sure to check those out before making any final decisions!
While there have been mixed reviews regarding Empire Today’s customer service experience overall; many people feel that their pricing is fair compared to competitors in similar industries considering all factors involved such as quality materials used in each product line along with skillful craftsmanship during installations themselves.
Overall if you’re looking for top-notch home improvement options backed by quality assurance guarantees plus flexible payment plans, then Empire Today is definitely worth considering!
Reviews and Testimonials from Empire Today Customers
Empire Today has been providing quality flooring solutions to customers for over 60 years. With a wide range of products and services, they have earned a reputation as one of the most trusted names in the industry. Here are some reviews and testimonials from satisfied Empire Today customers:
“Great Experience with Empire Today!” – Mary G.
“I recently had new carpet installed in my home by Empire Today, and I couldn’t be happier with the experience. The sales representative was knowledgeable and helpful, guiding me through the selection process and answering all of my questions. The installation team arrived on time, worked efficiently, and left my home looking tidy. The new carpet looks amazing! Thank you to everyone at Empire Today.”
“Highly Recommend Empire Today” – John D.
“We had hardwood floors installed in our home by Empire Today last month, and we’re so glad we chose them for this project. From start to finish, their team was professional and courteous. They were able to work around our schedule for measuring and installation appointments without any issues or delays. The final product is beautiful! We highly recommend Empire Today.”
“Excellent Customer Service” – Sarah L.
“I recently had tile installed in my kitchen by Empire today, and I was very impressed with their customer service throughout the process. Their representatives kept me informed every step of the way regarding scheduling appointments for measurement & installation, as well as addressing any concerns or questions that came up during the process itself.”
These are just a few examples of many satisfied customers who have chosen to work with Empire today for their flooring needs.
Comparison to Competitors in the Industry
When it comes to comparing Empire Today to its competitors, there are a few key factors to consider. First and foremost is the company’s product selection. Empire Today offers a wide range of flooring options, including carpet, hardwood, laminate, vinyl, and tile. This puts them on par with many other major players in the industry.
However, where Empire Today really shines is in their installation process. Unlike many of their competitors who outsource installation work to third-party contractors, Empire Today employs their own team of trained professionals. This means that customers can expect consistent quality across all installations – something that isn’t always guaranteed when working with outside contractors.
Another area where Empire Today stands out from its competition is through their customer service offerings. The company provides customers with a dedicated support team who are available via phone or email throughout the entire installation process. They also offer online resources like FAQs and how-to guides for those who prefer self-service options.
In terms of pricing, Empire Today tends to be competitive with other major players in the industry – though prices may vary depending on location and specific products selected.
Overall, while there are certainly other companies out there offering similar products and services as Empire Today, this company’s commitment to quality installation work and excellent customer service make them stand out from the crowd in a positive way.
Conclusion and Final Thoughts on Empire Today
After conducting thorough research and reading numerous customer reviews, it is evident that Empire Today is a reputable flooring company that offers high-quality products and excellent customer service. Their vast selection of flooring options, convenient installation process, and competitive pricing make them a top choice for homeowners looking to renovate their homes.
Empire Today’s commitment to transparency and providing customers with all the necessary information before making a purchase sets them apart from other companies in the industry. Their consultation services are incredibly helpful, as they offer personalized recommendations based on your home’s unique needs.
Although there have been some negative reviews regarding installations or scheduling issues, these instances seem to be isolated incidents rather than common occurrences. It is important to remember that no company can please every customer every time.
Overall, if you are considering installing new floors in your home, Empire Today is an excellent option worth considering. They offer quality products at competitive prices with exceptional customer service.
Ben is one of the founders and editor of Structured Living HUB. His interests are automotive and architecture. For over 10 years he worked as a modular house contractor in the United States.